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HKdeals Privacy Policy

This Privacy Policy covers how HKdeals (hkdeals.com.hk, hereinafter referred to as "we" or "this website") collects, uses, and protects your personal data. We are committed to complying with the requirements of the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region.

1. Collection of Personal Data

When you register as a member on this website, place an order for products (such as Pokémon or One Piece trading cards), or contact us, we may collect the following information:

  • Basic contact information: Name, email address, and phone number (WhatsApp).

  • Delivery information: Delivery address, SF Express station/smart locker code.

  • Payment Information: Payment records and amounts (All credit card or third-party payment information is processed by an authorized gateway; this website does not directly store your sensitive credit card information).

2. Use of the data

The personal data we collect will be used for the following purposes:

  • Process orders and transactions, including sending order confirmation emails and electronic receipts.

  • Arrange logistics and delivery (such as sending products via SF Express).

  • Provide customer service (such as following up on orders and checking stock status via WhatsApp or email).

  • We will release the latest TCG product pre-order information and promotional details (only with your explicit consent).

3. Disclosure and Transfer of Data

We will not sell, rent, or trade your personal data to any third party. However, we may disclose your data to the following organizations when necessary:

  • Logistics partners: relevant express delivery companies (such as SF Express) to complete the delivery service.

  • Payment service provider: Used to verify and complete the online payment process.

  • Legal requirement: Provided when required by legal process or a legitimate request from a government agency.

4. Use of Cookies

This website uses cookies to enhance the shopping experience (such as saving shopping cart contents). You can refuse the use of cookies through your browser settings, but this may cause some website functions to malfunction.

5. Data Security

We use industry-standard encryption technologies (such as SSL) to protect your personal data during transmission. We also take reasonable security measures to prevent unauthorized access, alteration, or disclosure of your data.

6. Your Rights

You have the right to request access to or correction of the personal data we hold about you. To exercise this right, please contact us through the following methods:

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any revisions will take effect immediately and be displayed on this page without prior notice.